The Collection Specialist will receive inbound and make outbound calls to try to obtain payment for tax accounts, including negotiating payment plans for accounts. The Specialist will work a daily work lists to research, skip trace, send letters or ensure taxpayers are compliant.
Candidates should be motivated self-starters, well organized, able to multi-task and willing to work in a busy team environment. Negotiation abilities and problem-solving abilities, as well as superior communication skills, are essential. Spanish proficiency a plus.