Frequently Asked Questions


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I sold my car or I moved why am I getting a letter from your office?

You are in receipt of this letter because there are still outstanding issues with the taxes.  If you sold a car or moved, then you will need to contact the county/city of the debt and discuss with them the billing.  It is important that you follow-up with TACS because...

What is this bill for?

If TACS is sending you a letter, it is typically because a debt is owed to a county or city in the state of Virginia. We collect for Personal Property tax, Real Estate tax, Utility and misc. fees. To find out the specifics of the debt you will want to call the number...

Can I look at my account online?

No, we do not provide online access to account information.  If you use our Official Payments site and register for an account, you may see past payments made, but no specific tax account information is provided online.

How can I pay my account?

We offer a number of convenient methods to pay your bill.  You can pay online by clicking here.  We also accept Visa/Mastercard/Discover/Echecks over the phone by calling 804-545-2500 and speaking with a representative.  You can mail your payment to TACS at P.O. Box...

Personal Property Taxes Generally

Personal property taxes are assessed every year by local governments.  Types of personal property that are subject to tax include automobile, trucks, buses, motorcycles, motor homes, camping trailers, boat trailers, utility trailers, recreational vehicles, mobile...

Is my vehicle subject to tax if it is registered in another State?

Vehicles not registered with the Virginia State Department of Motor Vehicles are also subject to tax if the vehicle is normally garaged, stored, or parked in a Virginia jurisdiction for 30 days or more, with the exception of those exempted by law. In some instances, a...

Does TACS Report Accounts to the Credit Bureaus?

As a general rule, TACS does not report accounts remitted for collection by our government clients to the credit bureaus.  In the event, however, that judgment is procured in a court, credit bureaus may discover this public record and report the same.  

Tax Auctions – Post-Auction Matters

What type of ownership document is issued at the auction? A receipt evidencing your bid amount and your deposit amount will be provided the day of the auction. Upon the Court’s confirmation of the sale, you will be notified of the remaining amount due for your bid, if...

Tax Auctions – I’ve Won….Now What?

If I purchase property at an auction and later become dissatisfied with the property, can I cancel my bid and get a refund of the deposit or purchase price? Once the sale is confirmed by the Court, you become the legal owner of the property and the funds paid are not...